Questions & answers

Everything people
ask us about IPark.

How the apps work, who is told about a fine, which payments are supported and what is planned. Can’t find your question? Ask us directly.

What is IPark?

IPark is a parking management platform with three connected parts: a driver app for starting, paying for and extending parking; an inspector app for checking plates at the kerb; and a web console where operators manage zones, tariffs, teams, fines and reports.

Who is IPark for?

Municipalities, private car-park operators, airports, campuses and event venues — anyone who runs paid parking and needs drivers, inspectors and back-office staff working from the same information.

How does a driver pay for parking?

The driver picks a saved vehicle, confirms the zone — detected by GPS or found by address — chooses a duration and sees the price before paying. The session starts once payment is confirmed, and the app sends a reminder before it expires.

Can drivers extend a session remotely?

Yes. Drivers add time from the app wherever they are, up to the maximum stay the operator has set for that zone.

How do inspectors check a vehicle?

Inspectors photograph the plate for automatic recognition or type it in. The app shows straight away whether a valid session exists, which zone it covers and when it ends, and records any follow-up — including a fine — against the check.

Can we set our own zones, tariffs and rules?

Yes. Operators draw zones and streets, attach tariffs one by one or by uploading a tariff file, and set maximum stays. Country rules such as grace periods, VAT and the default currency are configured once and apply wherever they should.

Which payment methods are supported?

Payment providers are enabled per country: Stripe for cards and wallets such as Apple Pay and Google Pay, alongside local gateways, mobile wallets, bank transfer or cash where the operator offers them. Drivers only see the methods available where they park.

Does IPark work across several cities or countries?

Yes. One platform can serve several countries, operators and zones, each with its own currency, tax and parking rules. Roles and geographic scopes keep every team member focused on the areas they manage.

Who is told when a car gets a fine?

Only the car’s verified owner, plus anyone they chose to share fine alerts with, gets an alert in the app. Saving a plate in a garage is not enough. If nobody has proved they own the car, the driver finds out from the paper notice left on it.

How does a driver prove they own a car?

From the car in their garage, they send a photo of the registration certificate with its number and the keeper’s name. Operator staff check it in the console and approve it or explain what is missing. Each plate can have only one verified owner.

Can drivers dispute a fine?

Yes. Drivers can dispute a fine from the app. The appeal reaches the operator console with the inspection evidence and the session record attached, so staff can review it and record a decision in one place.

Are the previews on this page real?

They are simplified, interactive replicas built from the real IPark designs, using demo vehicles and illustrative activity. Nothing you do here is saved or charged.

Will IPark be available in cars?

Android Auto and a dedicated Android Automotive OS app are on the roadmap. Supported vehicles and launch timing are not yet announced. The preview is a local simulation.

Make your parking network work together.

See the platform with your zones, teams and operating requirements in mind.